TruCore Pest Protection
Last updated: 7-15-2026
We collect information you provide directly to us, such as when you request a quote, schedule service, create an account, or contact customer support. This may include:
We may also automatically collect limited technical information (such as browser type and IP address) when you visit our website, used for security and site performance purposes only.
If you provide your mobile phone number to TruCore Pest Protection — by phone, through our website, or on a service agreement — you may receive text messages related to your service, such as appointment reminders, technician on-the-way alerts, service confirmations, and billing notices.
By submitting your mobile number and checking the applicable consent box (or otherwise providing your number for this purpose), you agree to receive text messages from TruCore Pest Protection at the number provided.
Text messaging opt-in consent and your mobile phone number are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. This data is used solely to deliver the service-related messages you've agreed to receive.
You may opt out of text messages at any time by replying STOP to any message you receive from us. You will get a one-time confirmation that you've been unsubscribed, and we will not send further messages unless you opt back in. Reply HELP for assistance, or contact us using the information in the Contact Us section below.
Message frequency varies based on your scheduled services and account activity. Standard message and data rates from your mobile carrier may apply. Carriers are not liable for delayed or undelivered messages.
We do not sell your personal information. We may share information only with:
Mobile opt-in information and text messaging consent are excluded from this sharing and are never shared with third parties for their own marketing purposes.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data appropriately for its sensitivity.
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this section reflects the most recent revision. Continued use of our services or website after changes take effect constitutes acceptance of the updated policy.
Last updated: 7-15-2026
TruCore Pest Protection provides residential and commercial pest control services, including inspections, treatments, and ongoing prevention plans. Service availability, pricing, and scheduling are subject to change and confirmed at the time of booking.
TruCore Pest Protection offers an optional text messaging program to help keep customers informed about their pest control service.
By opting in, you may receive recurring text messages such as:
We do not send marketing or promotional texts unless you have separately opted in to that specific campaign.
Consent to receive text messages is not a condition of purchasing any service. By submitting your mobile number through our website, over the phone, or on a service agreement and agreeing to receive texts, you confirm that you are the account holder or have the account holder's permission to provide that number.
| Item | Details |
|---|---|
| Message frequency | Varies by account activity and scheduled services |
| Message & data rates | Standard rates from your mobile carrier may apply |
| Cost from TruCore | We do not charge for text messages sent through this program |
Reply STOP to any text message at any time to unsubscribe. You will receive one final confirmation message, and no further texts will be sent unless you opt in again. You may also opt out by contacting us directly using the information in the Contact Us section below.
Reply HELP to any message for assistance, or contact us using the information in the Contact Us section below. We will respond with support instructions and our contact details.
T-Mobile, AT&T, Verizon, and other participating carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator.
You must be 18 years or older, or the age of majority in your jurisdiction, and be the owner or authorized user of the mobile device used to opt in.
Scheduling and access. To perform your service, our technician needs reasonable access to the treatment areas inside and outside your home or business (for example, unlocked gates and secured pets). If we're unable to access the property at the scheduled time, we may need to reschedule your appointment, and a trip or lockout fee may apply.
Cancellations and rescheduling. We ask that you cancel or reschedule at least 24 hours before your scheduled appointment. Cancellations made with less notice, or missed appointments, may be subject to a service fee.
Payment. Payment is due at the time service is completed unless you are enrolled in a recurring service plan, in which case charges are billed automatically according to the schedule in your service agreement. We accept the payment methods listed at checkout or in your service agreement (for example, credit/debit card, ACH, or check).
Pricing changes. Pricing for one-time services is confirmed at the time of booking. For recurring service plans, we will provide at least 30 days' written notice before any price change takes effect.
Late or unpaid accounts. Accounts more than 30 days past due may be paused or cancelled, and a late fee may apply to unpaid balances to the extent permitted by law.
Promotional and minimum-term pricing. If your service agreement includes a discounted introductory rate tied to a minimum service term, cancelling before that term ends may require paying the difference between the promotional rate and our standard rate for services already performed, as described in your specific service agreement.
All treatments are performed in accordance with the manufacturer's product label and applicable federal, state, and local pesticide regulations. It is a violation of federal law to use a pesticide in a manner inconsistent with its labeling, and we do not deviate from labeled instructions.
Pest activity can be affected by factors outside our control, including weather, construction, neighboring properties, and site conditions. For this reason, we cannot guarantee complete elimination of pests or that pests will never return. Where a service warranty applies to your plan, our sole obligation, and your sole and exclusive remedy, is re-treatment at no additional charge within the warranty period stated in your service agreement.
We are not responsible for property damage or loss caused by pre-existing conditions, structural defects, water intrusion, hidden utility lines, or conditions not disclosed to us before treatment. Please tell us in advance about any known hazards, allergies, sensitivities, pets, children's play areas, edible gardens, or water features on your property — we are not responsible for reactions or exposure resulting from conditions we were not made aware of.
To the fullest extent permitted by law, TruCore Pest Protection's total liability for any claim arising from our services is limited to the amount you paid for the specific service giving rise to the claim, and we are not liable for indirect, incidental, consequential, special, or punitive damages. Nothing in these Terms limits any liability that cannot be limited under applicable law.
These Terms are governed by the laws of the State of Florida without regard to conflict-of-law principles.
Before pursuing formal legal action, we ask that you first contact us using the information in the Contact Us section below so we can try to resolve the issue directly. Any legal action must be brought in the state or federal courts located in the county where TruCore Pest Protection is headquartered, and you consent to the jurisdiction of those courts.
We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.